• Room Number

• Check in date

• Number of nights stayed

• Your Name

• Gender
• Male
  Female
  Other

• Age
• Teens 20s 30s 40s 50s 60s 70s and over

• &Here TOKYO UENO

• Number of times you used our hotel
• First time
  1-2 times a month
  2 to 3 times a year
  About once a year

How did you hear about our hotel ?

※Please choose any number of answers.

Were you satisfied with the customer service and hospitality of the staff during your stay ?

※Greetings and conversations with a smile, promptly responding, appropriate and clear reception, etc.

Please describe any comments you may have about the staff's service.

Are you satisfied with your room?

Please select the point that had the greatest impact on your satisfaction with your room.
※Please select one answer only.

Were you satisfied with the cleanliness of your room ?

Were you satisfied with the large public baths ?

Were you satisfied with "&Here Cafe" ?

Please describe any comments you may have about the hotel room and facilities.

Would you like to stay at our hotel again ? Would you also like to recommend our hotel to your family and friends? Please select the answer describes your feelings best.

Please describe any comments you may have about staying at our hotel.